Managed Telephony

End-to-end managed telephony solutions

With rapidly changing technology and the shift towards virtual work practices, organisations across the globe are seeking more flexible, secure and dynamic managed telephony solutions. 

From design and implementation to ongoing monitoring and support, CrossPoint’s managed telephony solutions allow you to take advantage of the very latest enterprise IP technology without the need for significant upfront capital investment.

Whether it’s one location or multiple sites, our solutions can be tailored to suit your unique requirements, helping to maximise efficiency by integrating voice and data networks and position your business to capitalise on future growth opportunities.

Communication across your organisation
Using a VoIP platform and open standards such as SIP, CrossPoint’s managed telephony solutions streamline the way your business communicates. Log in to your extension anywhere within the organisation, automatically re-route expensive mobile calls to cheaper paths, establish virtual call centre agents, and make and receive voice and video calls via your PC, laptop, smart phone or tablet.

Benefits of CrossPoint’s enterprise managed telephony solutions

  • Open standards – we’re technology, service and operator independent, which means that you’re not tied to a particular brand or product.
  • Significant cost savings – you choose the model that suits your business.
  • Flexibility and scalability – we implement a solution that adapts and grows with your business.
  • Fully managed end-to-end IP telephony solutions, including 24/7 monitoring.
  • Single point of contact and a single contract, regardless of the size of your business or where you’re located in the world.
  • Zero upfront investment – we operate an OPEX model as opposed to a CAPEX model, meaning there’s no expensive upfront capital outlay.
  • Enterprise platform designed and built for enterprise security, reliability and scalability.
  • Seamless integration into your existing platforms.
  • Our experience and technical expertise means we can tailor the right solution for your business.

Please click on one of the links below to learn more about our other unified communications services:

Managed Mobility >>

Unified Communications Platforms >>

Looking for a fully managed telephony solution?
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Additional information