UNIFIED COMMUNICATIONS

In today’s competitive marketplace, your business agility is determined by the speed with which you’re able to transform data into information and accelerate communication – both internally and externally with your customers and partners.

At CrossPoint, we can help you integrate traditional communication tools like telephony and email with new collaboration technologies such as IM and conferencing, providing you with new ways to communicate from any location, using any device and accessing any application.

Managed Telephony - From design and implementation to ongoing monitoring and support, CrossPoint’s managed telephony solutions allow you to take advantage of the very latest enterprise IP technology without the need for significant upfront capital investment.

Managed Mobility - From highly advanced IP PBX phone systems to international mobile callback re-routing, CrossPoint provides tailored managed business mobility solutions that save you money and allow you to transition seamlessly from the office to your mobile phone.

Unified Communications Platforms - You need an agile communications platform that lets you respond quickly to business change, connect easily with colleagues and partners across the globe, and share and access key information anywhere, anytime and on any device.

Contact Centre Solutions - Historically contact centre solutions have been complex and costly, often requiring multiple servers based on multiple technologies from multiple vendors, and unable to scale down to the needs of small to medium sized enterprises. The CrossPoint approach to contact centre solutions is simpler and much more cost effective.

Video Conferencing - There is no substitute for face-to-face communication. Video Conferencing delivers an enriched meeting experience and makes participants more engaged, allowing them to read non-verbal communication in the faces and body language of other participants, leading to improved collaboration and faster decision making. 

Skype for Business - CrossPoint has global capability to deliver cloud voice solutions with local PSTN access in Skype for Business environments. For customers who prefer physical phones over headsets, CrossPoint is also able to provide a range of endpoints as-a-service to meet your needs.

CrossPoint Telecom, a Polycom certified partner, provides Video Conferencing solutions that are rapid to deploy, intuitive and cost-effective.  Enjoy bottom-line benefits in terms of cost savings and top-line revenue growth through improved productivity. To learn more about our full range of Unified Communications solutions contact us today!

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