Monitoring and Support

Reliable IT monitoring and support for your business

Server failure or network disruption can have catastrophic consequences for your business. That’s why it’s imperative to have reliable and secure IT monitoring and support to ensure business continuity and data protection.

As a leading provider of business technology solutions, CrossPoint offers 24/7 IT monitoring and support as an essential component of all our managed services.

From server monitoring and software upgrades to storage capacity and data backup,
we use the latest in IT security technology to give you total peace of mind.

CrossPoint Service Centre
Our 24/7 IT monitoring and support services are maintained by the CrossPoint Service Centre (CSC), which monitors the status, performance and operation of your data protection systems. In the case of server failure, the CSC immediately activates the necessary recovery procedure to ensure your critical data and systems are secured and restored as quickly as possible.

World best practice
CrossPoint also adheres to the Information Technology Infrastructure Library (ITIL) methodologies, which are a global set of practices for IT service management standards.
This means that our IT services are delivered to you at a consistently high level of competency and compliance.

Need an end-to-end technology solution for your business?
IT monitoring and support is just one part of our service delivery model that also includes:

Looking for reliable IT monitoring and support for your business? Contact Us

Additional information